pip安装枕头“utf8”编解码器无法解码

Question

我使用pip和pip3和easy_install安装枕头我得到一个错误：

$ Exception:
Traceback (most recent call last):
  File "c:\users\梁生珺\appdata\local\programs\python\python36-32\lib\site-packages\pip\compat\__init__.py", line 73, in console_to_str
return s.decode(sys.__stdout__.encoding)
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xc1 in position 55: invalid start byte

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "c:\users\梁生珺\appdata\local\programs\python\python36-32\lib\site-        packages\pip\basecommand.py", line 215, in main
    status = self.run(options, args)
  File "c:\users\梁生珺\appdata\local\programs\python\python36-32\lib\site-packages\pip\commands\install.py", line 342, in run
    prefix=options.prefix_path,
  File "c:\users\梁生珺\appdata\local\programs\python\python36-32\lib\site-packages\pip\req\req_set.py", line 784, in install
    **kwargs
  File "c:\users\梁生珺\appdata\local\programs\python\python36-32\lib\site-packages\pip\req\req_install.py", line 878, in install
spinner=spinner,
  File "c:\users\梁生珺\appdata\local\programs\python\python36-32\lib\site-packages\pip\utils\__init__.py", line 676, in call_subprocess
    line = console_to_str(proc.stdout.readline())
  File "c:\users\梁生珺\appdata\local\programs\python\python36-32\lib\site-packages\pip\compat\__init__.py", line 75, in console_to_str
    return s.decode('utf_8')
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xc1 in position 55: invalid start byte

我已经使用easy_install更新pip和pip3。

我用pip安装xxx.whl和pip安装枕头。

但没用。我不知道怎么解决这个问题。非常感谢。